Services Offered
- 24 x 7 x 365 remote monitoring of equipment.
- Environmental, power, fire and leak detection surveillance.
- Alarm notification via pager, telephone or email according to pre-defined customer response procedures.
- Monthly alarm reports sent to customer.
Features and Benefits
- Immediate response of event reduces Mean Time To Repair (MTTR).
- Immediate notification of events via phone, paging and/or email.
- Reduce risk of costly downtime by reacting to critical alarms before they become disasters.
- Reduce around-the-clock staffing and liability.
- Peace of mind that your critical systems are in good hands 24/7.
Odyssey Power can provide and install a simple dry contact monitoring system or provide a
complete custom facility-monitoring package. Once in place, you can monitor your equipment
internally or, for a monthly fee, you can rely on Odyssey Power to provide effective and economic
24/7 remote monitoring and valuable peace of mind. Click here to see a live demo.
Technical Support
Odyssey Power is available 24 hours a day, 7 days a week for technical phone support to customers enrolled in a maintenance plan.
Commissioning/Decommissioning
We provide Commissioning and start-up services for all critical power equipment. For new critical sites, there is coordination, scripting and testing involved prior to bringing the customer’s load online. At the end of the day, reports are prepared and submitted to the client with the assurance that the equipment is performing to specification. We also provide Decommissioning services. This service is set up to gracefully shut down all equipment in the proper sequence and securely disconnect all power and prepare the equipment for relocation and/or disposal.
Battery Replacement
The battery system is one of the most critical and weakest components in any backup system. Each string of batteries is typically connected in a chainlike configuration. In a typical VRLA battery configuration, there may be up to 40 batteries connected in a string. If only one battery is bad in the string, the system will not provide any backup time, causing your load to shutdown ungracefully. We provide complete battery string maintenance and replacement and also offer redundant solutions for added protection or increased battery backup time.
Equipment Upgrades
When businesses expand, their existing backup system becomes overloaded with more equipment to support. Many times a customer would purchase a larger system to accommodate the new requirements without being aware that their existing power system can be upgraded to a higher capacity. Depending on the system, we will perform equipment upgrades or modifications that can rectify these possible overload issues.
Onsite Training
We offer equipment operational training for your staff. This training program will prepare your group to respond properly to an equipment failure situation and to understand the consequences of the alarm event. All power systems are potentially sensitive and dangerous, so we make sure every customer understands the basic operations of their particular system.
Equipment Installation
We are experts in the area of critical power and can provide electrical installation and project management services to make your project a turnkey solution. 
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