Product Services

Maintenance Programs 

We offer four basic levels for equipment maintenance services to choose from and each plan is customizable to meet your specific requirements.

SERVICES

DIAMOND

PLATINUM

GOLD

SILVER

Maintenance Service (8 am – 5 pm, Mon – Fri, Excludes Holidays)

Maintenance Service (24/7, Excludes Holidays)

Emergency Coverage

Parts Coverage

Battery Coverage

Client Login

Remote Monitoring

Technical Support

 

 

 

 

 

 

 

Frequency of Preventive Maintenance Services

Single-Phase Uninterruptible Power Supplies-

Annual service, including one (1) Major Preventive Maintenance

Three-Phase Uninterruptible Power Supplies-

Semi-annual service, including one (1) Major and one (1) Minor Preventive Maintenance

DC Power Systems-

Semi-annual service, including one (1) Major and one (1) Minor Preventive Maintenance

Valve Regulated Lead Acid (VRLA) Batteries-

Quarterly or semi-annually, depending upon battery redundancy configuration and battery life

Flooded Cell Batteries-

Quarterly or semi-annually, depending upon battery redundancy configuration and battery life

Power Distribution Units, Power Conditioners, Static Transfer Switches-

Annual service, including one (1) Major Preventive Maintenance

Paralleling Cabinet-

Semi-annual service, including one (1) Major and one (1) Minor Preventive Maintenance