Battery Technician

Location: CA – Los Angeles, Orange County, Santa Clara

Job Summary:

This position is primarily responsible for applying electrical theory and related knowledge to test troubleshoot and/or modify a variety of battery systems by performing the following duties: Performing preventive and remedial maintenance on Battery Systems including partial or full Battery System replacement.

    Prepares report of findings with recommendations for corrective action.

    Operating within the company’s safety standards and in accordance with OSHA and state regulations.

    Diagnosing causes of electrical or electronic malfunction or failure of critical back up power equipment and recommends and performs corrective maintenance.

Education and/or Experience:

Associates degree from college or technical school in Electrical/Electronic Theory; or equivalent related experience and/or training; or equivalent combination of education and experience.

Business Development Executive

Location: CA – Southern California (Los Angeles County)

Job Summary:

The Business Development Executive (BDE) is responsible for generating revenue for Odyssey Power Corporation by selling it’s solution based services agreements to customers and markets that align with our growth strategy, including but not limited to new business partners as well as existing business partners for the assigned territory.  The role focuses on providing our customers with the best solution for each situation, as well as delivering “Level 10” Customer Service.  In addition, the BDE works in conjunction with the assigned Customer Support Specialist for the region to ensure that all projects are managed to the customers expectations. The BDE is responsible primarily for prospecting, qualifying, and closing service agreement opportunities, but may also meet with existing customers, walk jobs on behalf of the Customer Support Specialist, and handle any customer service issues that come up in the field.  More specifically, a BDE is accountable for selling for their assigned territory, gaining market share and profitability, and representing the organization’s best interest to ensure that all contracts are honored and objectives are realized.

Education and/or Experience:   

• Generating revenue
• Prospecting for new opportunities
• Manages each opportunity for the duration of the sales process including gathering essential information to generate a proposal, negotiating, and closing sales.
• Following up on open quotes
• Job site visits, when requested by customer
• Designs solution based service agreement plans.
  
  Education and/or Experience:
  
• An individual who has a background with an organization committed to doing anything to satisfy the customer.
•  Two years of experience working in the industry or related field.
• Associate Degree and/or Bachelor’s Degree; or equivalent customer service experience.
• This position requires a person who is capable of dealing appropriately with situations remaining sensitive to corporate needs, employee goodwill, and the public image of the company.
• An energetic, individual with high standards and a strong work ethic, organized and self-directed.
• Proficiency with CRM software and MS Outlook, Word and Excel

• Generator Field Service Technician
  
  Location: CA – Northern California
  
  Job Summary:
  
  The Generator Technician is responsible for performing maintenance, diagnostics, and repairs on generators of all makes and models and a variety of sizes, as well as providing excellent customer service, and keeping accurate records. Generator Technicians will perform troubleshooting of commercial and industrial diesel/natural gas generators including automatic transfer switches, batteries, and load-bank testing.
  
  Essential Duties:   
• Performing preventative maintenance and repairs on standby generator systems.
• Troubleshooting and diagnostic testing, load-bank testing and start-ups.
• Maintaining a vehicle inventory.
• Identifies causes of generator problems and/ or failures.
• Participate in “On-Call” rotation.
• Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends, and holidays as directed.
• Effectively communicate with customers and internal team members.
• Additional duties as assigned.
  
  Requirements/Experience:
• Minimum 5 years of related experience/training or equivalent combination of both education and experience.
• Must be open to working overtime, including evenings, holidays, and weekends as needed.
• Participate in “On-Call” rotation.
• Exceptional communication and customer service skills.
• Preferred knowledge of the electrical and mechanical systems (such as generators, switchgear, UPS systems, ATS units).
• Valid State Driver’s License and clear driving record.
• Excellent organizational skills.
• Must have strong self-management skills.

• UPS Field Service Engineer
  
  Location: CA – Northern California
  
  Job Summary:
  
  Responsible for providing professional technical services to customers including technical site analysis to resolve customer issues and to perform remedial maintenance & repair duties on various makes, models, and sizes of UPS Systems. Systems will include a complete range of single-phase, 3-phase UPS Systems, Switch Gear, Battery Plants, DC Plants, inverters, ATS and associated peripherals. Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, fundamental knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel regionally. On an “as needed” basis.
  
  Essential Duties:   
• Perform Startup/Commissioning on UPS equipment across various product lines both single module and multi- module systems.
• Perform Preventive Maintenance on various makes and models of single module and multi-module systems.
• Perform Unscheduled Maintenance and repairs on various makes and models of UPS Systems equipment on single module and multi-module systems up to 1000 kVA.
• Perform basic Power Audits of customer’s distribution systems.
• Document all required information for each site visit performed on the UPS Systems and Battery Plants.
• Be prepared to always respond promptly and professionally to emergency calls including holidays and weekends.
• Work with the OEMs for UPS Systems Software upgrades and other OEM required repairs.
• Stay current in all aspects of revisions, updates, and new additions to UPS Systems of different makes and models.
• Maintain integrity of site information and provide updates to the UPS Supervisor & UPS Service Manager.
• Train other Field Service Engineers on product knowledge when required.
• Properly document, label, and return all defective parts utilized in the repair of UPS System equipment to the designated disposal/repair location.
  
  Requirements/Experience:
• Minimum 5 years of related experience/training or equivalent combination of both education and experience.
• Must be open to working overtime, including evenings, holidays, and weekends as needed.
• Participate in “On-Call” rotation.
• Exceptional communication and customer service skills.
• Preferred knowledge of the electrical and mechanical systems (such as generators, switchgear, UPS systems, ATS units).
• Valid State Driver’s License and clear driving record.
• Excellent organizational skills.
• Must have strong self-management skills.